Shipping policy

We use USPS and sometimes UPS services for our shipping services within the USA. Once we hand the orders/packages to USPS for shipping, we are no longer responsible for missing packages or packages delivered later than the predicted timeframe. Please note that the predicted timeframe for delivery is from when the package is handed to USPS, not necessary from when your order was placed. We usually will require 24-48 hours from ordering depending on the day of the week to process, pack, and hand the package to USPS / UPS for shipping. 

We will not grant refunds for any packages that are lost in transit, stolen, or for packages that are marked as delivered but not received.

USPS / UPS may have delays due to situations such as Holidays, staff shortages, etc. Woodland Mod has no control over these variables and can only assist you as the customer further by providing you with the Package Tracking information that you may use to contact USPS directly to inquire about any missing or late deliveries. By continuing checkout through our online store, you are agreeing to the terms that Woodland Mod is not responsible for late or missing packages and that it is the responsibility of the customer to engage with USPS to inquire further about the location of such packages. 

Once an order is placed, we begin the packing process as soon as possible. Please be aware that during Winter and Holiday months, that there is a chance USPS / UPS may have slower delivery times than predicted.